You can permanently delete your Diplodocus account and everything attached to it. Deleting is immediate and irreversible — there is no grace period and no way for us to bring an account back, by design. The one exception is routine encrypted backups, which age out on their own; see what stays below.
The fastest way is in the app. If you can no longer sign in, email us instead and we'll do it for you.
Delete it in the app
Open Diplodocus on iPhone or Android and follow these steps. The labels below are the English ones; the app also runs in French and Spanish, where the same rows appear in the same places.
- Open the Profile tab.
- Tap the settings gear in the top-right corner of your profile header.
- Scroll to the bottom of Settings, past Sign out.
- Tap Delete account, in red.
- Confirm in the Delete account? dialog by tapping Delete.
That's it. Your account and its data are removed from our database as the request completes, and the app signs you out. Uninstalling the app on its own does not delete anything — the account lives on our servers, not on your phone.
What deletion removes
Deleting your account removes the account itself and everything that hangs off it:
- Your sign-in — your email address and password, or the Google or Apple login linked to the account. The account can no longer be signed in to, and the address is free to be used for a new account.
- Your profile — username, display name, bio, favourite genres, streaming and podcast services, region, and any social handles you added. Your avatar image file is deleted from storage as part of the same request.
- Everything you tracked — watched titles and episodes, ratings, notes, your watchlist, collections, hidden shows, skipped episodes, and your personalised picks and dismissals.
- Everything you sent — recommendations, including the ones sitting in other people's inboxes; comments and replies; likes and reactions; asks and the answers you gave. They disappear from the people who received them too.
- Your messages — the direct and group messages you wrote are removed from those conversations, along with your membership in them.
- Your connections — who you follow and who follows you, both directions, plus the blocks you set and any reports you filed.
- Your activity record — your feed activity, daily-puzzle results and streak, and weekly goals.
- Watch parties you host — every room you created goes, together with everyone's RSVPs to it. Rooms hosted by other people are untouched; you simply stop being in them.
- What other people attached to your posts. This one is worth stating plainly, because it reaches beyond your own content: your posts take their whole thread with them. Comments and likes other people left on a post of yours, replies nested under a comment of yours, and recommendations other people sent to you are all anchored to a row of yours, so they are removed when it is. The people who wrote them lose them too.
- Push notifications — the device tokens we hold for your phones, so notifications stop immediately.
One honest caveat about the avatar: the image file is deleted first, before the account, and if that single step ever fails we continue with the account deletion anyway rather than leave you stuck in an account you can't delete. The orphaned image is logged and removed afterwards. The account and its data are gone either way.
What stays, and why
- Group chats you created. A group survives its founder: it is handed to the longest-standing remaining member so the other people in it don't lose their conversation. Your messages and your membership are still removed. If you were the last member, the group is deleted outright.
- Messages other people wrote. A conversation isn't owned by anyone, so only your own messages leave it. Everything the other people in a direct or group thread wrote stays theirs, and stays readable to them.
- What other people posted themselves. Their own watches, ratings, recommendations and posts are unaffected, along with anything other people wrote underneath them.
- Reports other people filed about you. If someone reported your account or something you posted, that report stays in our moderation record: it belongs to the person who filed it and is the basis for any action taken. It holds their reason and the ID of what was reported, not a copy of your account.
- Product analytics. Diplodocus records usage events (which features get used, and when the app is opened and closed) with PostHog in the EU. They carry no email, no name, and nothing you wrote or watched. They do carry your account's internal ID, your device model, your OS and app version, your language and time zone, and an approximate region PostHog derives from your IP address. Deleting your account does not itself clear them — email us at any time, before or after, and we'll delete the analytics profile too.
- Email you send us. If you request deletion by email, we keep that thread as the record that the request was made and honoured.
- Backups. If a copy of a row survives in an encrypted database backup, it rolls off on the normal backup cycle and within the 30 days below. This is the one sense in which a trace outlives the delete, and it is not an archive: the copies are not reachable from the app, nobody reads them to answer a question about you, and they are never used to restore a deleted account.
Movie, series and podcast information itself — titles, posters, episode lists — comes from TMDB and the Podcast Index and was never yours or ours to delete. Nothing in it identifies you.
If you can't sign in
Email darw.ahmad@gmail.com from the email address on the account. That address is how we confirm the request is really yours, which is also why there is no form on this page: a web form that accepts any address typed into it would let anyone request the deletion of someone else's account.
Include:
- the email address on the account (just send from it);
- your Diplodocus username, so we delete the right one;
- the words delete my account, so it isn't mistaken for a support question.
Never send your password — we don't need it and will never ask for it.
If you signed in with Google or Apple, there is no Diplodocus password involved, and nothing here asks you to make one. Sign in the same way you always do and delete in the app — that is still the fastest route. If you've lost access to that Google or Apple ID, email us from any address you can reach and tell us your Diplodocus username and which button you used to sign up. We'll verify another way before deleting anything, which may mean a reply to the address on the account first.
Sign in with Apple and “Hide My Email” puts a relay address (something@privaterelay.appleid.com) on your account rather than your real one. Mail sent from your Apple ID still arrives from that relay, so emailing us normally works; if it doesn't, send us the relay address or your username and we'll take it from there.
If you forgot an email-and-password login, reset the password from the sign-in screen and then delete in the app — that is faster than waiting on email.
How long it takes
In the app, deletion happens immediately — by the time you are signed out, the data is gone. By email, we complete the deletion within 30 days of receiving a verified request, and normally much sooner. Either way it is permanent and cannot be undone.
If you never made an account
You can browse Diplodocus as a guest by tapping Get started without signing up. A guest session is read-only — you can look around, but nothing you do is saved — though it is still an account of sorts on our side: an anonymous sign-in, an empty profile row, and the curators it follows. It holds no email, no name and nothing you wrote.
We delete abandoned guest sessions automatically. The sweep runs weekly and clears them in batches, so a guest session older than 30 days is deleted at the next sweep or shortly after — 30 days is the earliest, not a deadline. Deleting the app removes the session from your device immediately; if you want the server side gone sooner, email us.
Questions
Anything about deletion, or about what we hold: darw.ahmad@gmail.com. See also our Privacy Policy.